Is there anyone that will come and repair laptops at your home. been using cyta broadband with no problems since march. then this week it disconnected & cant get it back. had 2 days with it saying something about windows settings. restored laptop to date 2 weeks ago. googled & got lots of things to try. none of it worked. now today its changed to saying not in range. but only 3 feet from box. the broadband is ok on phones, ipad & other laptop so not a problem with cyta. laptop connects to daughter plug in primetel broadband ok.
Laptop is about 3 years old on windows 8. have given up after 2 evenings trying to sort it. found lots in paralimni that do repairs but as its a problem with a home broadband connection sure they would have to come here to fix it.
Presume you have restarted the laptop and the router?
I believe that CYTA have a useful telephone helpdesk, have you tried them?
yes i have lots of times. cant be the router as other gadgets working fine & tv too. did think of ringing cyta but they will prob tell me to do complicated things & im pretty useless so think better to get someone to do it. did look on we site at problems but altho got it in english there is links to open pages which are then in greek & wont translate
found ultimate solutions on google, they are based in limassol but have offices all over & 1 nearby in ayia napa. do fix in homes for 35euro an hour, hoping wouldnt take more than 1 hour so emailed them.
It is probably the network adapter in the laptop.
Maybe the driver has been corrupted and needs to be reloaded or updated.
think it is somethng like that as router works fine on e everything else & laptop ok with the primetel plug in broadband. tho didnt realise it would have a driver as when cyta connected broadband in house he just said try it on laptop & it was there in available networks. put in password the first time & clicked connect automatically which is always has done since march.
maybe laptop is on its way out. got free upgrade to windows 10. had for about a month then turned it on & reverted itself back to windows 8. all the maintenance things that tell you to update never work. will sit for an hour looking ok then message saying couldnt be completed
1. As you can connect to other networks, your laptop's wifi card is working correctly.
2. As others can connect to your router, your router is working correctly.
Do you get any messages when you attempt to connect to your router with your laptop?
Have you deleted ('forget this connection' in MS-speak) the cytanet connection from your windows network link, and attempted to set up a new connection to your router?
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well thought i deleted it but is still there. did forget this network option as well. did try to set up new connection but didnt work. then quite likely i put details in wrong in drop down box with lots of options
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