I intend changing my house and contents insurance after an unsatisfactory experience with a local insurance firm after insuring with them for the past 3 years.Has anyone used Intasure and if so, would you mind letting me know what you think of them. Also, have you made a claim and what was the response? I am aware that they are a UK company and that they instruct local loss adjusters if there is a claim.
I have used Intasure for the last 10 years and have had to claim twice in that period and they could not have been more efficient and supportive. Both claims were break ins, one involving theft of pool pump and the other a number of items from our house.
We don't stay permanently in Cyprus so I had to fly out for the second claim and they even covered the cost of my flight in the claim! I would class them as excellent!
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We have been with Intasure for 10 years. About 6 years ago, 3 days after leaving our house in Cyprus, we had a telephone call from neighbours to say that water was coming out through our front door!
Our friends checked the house and found a pipe in the upstairs bathroom had broke and completely flooded everywhere. I contacted Intasure who were brilliant, a loss adjuster in Cyprus rang me within 10 minutes and arranged to meet at the property as soon as I got there. It took our friends a full day to get rid of the water. When I arrived there was no damage really, I repaired the pipe, I did explain to the loss adjuster over the phone that everything seemed to be ok, and he said that if anything occurred later in connection with the flood to contact him. So, it is good to know that they do actually look after you should you need them. Yes, I would certainly recommend Intasure.
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