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Cyprus Eastern Forum Index » Gadget & Techie Corner » film on
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film on 
Post: #1   PostPosted: Tue Jan 09, 2018 5:52 pm Reply with quote
SensibleBob
Joined: 07 Sep 2005
Posts: 1392
Pictures: 0
Location: Avgorou

 
My subscription expired today and as previously expected it to be renewed but Film on not working despite showing sub paid etc. Any suggestions to fix this
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Post: #2   PostPosted: Tue Jan 09, 2018 7:11 pm Reply with quote
Tsiakkas
Joined: 25 Apr 2008
Posts: 141
Pictures: 0
Location: oroklini

 
We also experience problem with recording requested last night.
Had same problem some months ago for 24hours and Film.com corrected the fault but we missed some of the recordings requested.
Hopefully the problem will be resolved soon!
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Post: #3   PostPosted: Wed Jan 10, 2018 5:01 am Reply with quote
lindask
Joined: 31 Aug 2005
Posts: 560
Pictures: 0
Location: Liopetri

 
Thought it was just me having problems with playing back recordings---thanks for posting! Still an ongoing problem however .
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Post: #4   PostPosted: Wed Jan 10, 2018 8:55 am Reply with quote
Tsiakkas
Joined: 25 Apr 2008
Posts: 141
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Location: oroklini

 
Are other people having this problem? Please advise if you are able to view your recordings from Monday & Tuesday.
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Post: #5   PostPosted: Wed Jan 10, 2018 12:19 pm Reply with quote
SensibleBob
Joined: 07 Sep 2005
Posts: 1392
Pictures: 0
Location: Avgorou

 
And confirm if Film on is working. I cannot get connected for more than 2 minutes and their support and enquiries is not working.
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Post: #6   PostPosted: Wed Jan 10, 2018 12:38 pm Reply with quote
Mr Tibbs
Joined: 14 Apr 2011
Posts: 8508
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Location: ROC

 

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Every path is the right path. Everything could have been anything else and it would have just as much meaning.
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Post: #7   PostPosted: Wed Jan 10, 2018 1:03 pm Reply with quote
SensibleBob
Joined: 07 Sep 2005
Posts: 1392
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Location: Avgorou

 
Thank you there is obviously a lot of problems. Will try working through the suggestions and advise what works.
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Post: #8   PostPosted: Wed Jan 10, 2018 9:00 pm Reply with quote
geof j
Joined: 29 Aug 2006
Posts: 2270
Pictures: 2
Location: Protaras

 

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this the facebook address of the owner of filmon,
i have sent him a message, the more the merrier!
perhaps the more that send him messages, the better a chance of response.
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Post: #9   PostPosted: Thu Jan 11, 2018 7:02 am Reply with quote
Tsiakkas
Joined: 25 Apr 2008
Posts: 141
Pictures: 0
Location: oroklini

 
Am told that FilmOn have posted a response on their Facebook page acknowledging problems and that an improved service will be available later this evening.We will have to see!!!!
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Post: #10   PostPosted: Thu Jan 11, 2018 4:59 pm Reply with quote
SensibleBob
Joined: 07 Sep 2005
Posts: 1392
Pictures: 0
Location: Avgorou

 
still no Film on live but strangely enough it recorded something I requested last night and I was able to watch it 9am this morning. My renewal fee was taken 10.1.18 so will wait a while before chasing up again as obviously do not want another fee being debited but as paid online by card it may be necessary to cancel the card if they do not reply. What are others doing in this respect? I see on a separate thread some ones mother had same problem so maybe they need to safeguard their card debits as well.

If it works again later tonight please post comments
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Post: #11   PostPosted: Thu Jan 11, 2018 5:06 pm Reply with quote
Mr Tibbs
Joined: 14 Apr 2011
Posts: 8508
Pictures: 0
Location: ROC

 
I watched Filmon for half an hour at lunchtime today, homes under the hammer, on my iPad. No problems. Mrs T is watching it now on her laptop. Ditto.

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Post: #12   PostPosted: Thu Jan 11, 2018 5:32 pm Reply with quote
SensibleBob
Joined: 07 Sep 2005
Posts: 1392
Pictures: 0
Location: Avgorou

 
Thanks for rapid response Tibbs but nothing working here on laptop ,kindle or MiniX . Anyone else successfully watching it?

2 days without The Chase whatever will we do?!
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Post: #13   PostPosted: Thu Jan 11, 2018 6:41 pm Reply with quote
geof j
Joined: 29 Aug 2006
Posts: 2270
Pictures: 2
Location: Protaras

 
am currently watching film on, but still no recordings available.
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Post: #14   PostPosted: Thu Jan 11, 2018 6:48 pm Reply with quote
geof j
Joined: 29 Aug 2006
Posts: 2270
Pictures: 2
Location: Protaras

 
cant see any response on facebook Sad
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Post: #15   PostPosted: Thu Jan 11, 2018 7:36 pm Reply with quote
SensibleBob
Joined: 07 Sep 2005
Posts: 1392
Pictures: 0
Location: Avgorou

 
Getting bogged down with technology now. My emails are non deliverable and outlook suggest I try telephoning! Film on have no tel no. Facebook messages being ignored. To people like Geoff and Gibbs who seem to be able to use Film on....help! Any suggestions welcome
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Post: #16   PostPosted: Thu Jan 11, 2018 7:50 pm Reply with quote
Mr Tibbs
Joined: 14 Apr 2011
Posts: 8508
Pictures: 0
Location: ROC

 
SensibleBob wrote:
Getting bogged down with technology now. My emails are non deliverable and outlook suggest I try telephoning! Film on have no tel no. Facebook messages being ignored. To people like Geoff and Gibbs who seem to be able to use Film on....help! Any suggestions welcome


I can't really offer much solace Bob. Except to say that on our tablets and Macbook here we haven't had any trouble at all watching it. It seems clear then that it's unlikely to be a problem with Filmon per se. Rather more likely to be something in your set up or subscription realm?

Not much help mate I know. Sad

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Every path is the right path. Everything could have been anything else and it would have just as much meaning.
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Post: #17   PostPosted: Fri Jan 12, 2018 4:09 am Reply with quote
Larryand Sue
Joined: 11 Aug 2007
Posts: 1034
Pictures: 0
Location: Bogaz.

 
I have a friend with the same problem as the OP. It would seem that at the point of subscription renewal, the money is taken and the system says there is a subscription in place, but acts as if there isn't. Trying to contact Filmon for him is getting us nowhere. At the moment it is a case of wait and see. My own subscription should be renewed in 6 days so I am planning on finding a new provider.

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Post: #18   PostPosted: Fri Jan 12, 2018 5:27 am Reply with quote
Larryand Sue
Joined: 11 Aug 2007
Posts: 1034
Pictures: 0
Location: Bogaz.

 
Sods Law. Filmon seems to be back to normal now Embarassed

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Post: #19   PostPosted: Mon Jan 15, 2018 6:45 pm Reply with quote
SensibleBob
Joined: 07 Sep 2005
Posts: 1392
Pictures: 0
Location: Avgorou

 
Back to normal? Not here. Anyone else using Film on successfully and if so via what e-mail. It does not recognise my hotmail. Any suggestions welcome.
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Post: #20   PostPosted: Mon Jan 15, 2018 7:03 pm Reply with quote
lindask
Joined: 31 Aug 2005
Posts: 560
Pictures: 0
Location: Liopetri

 
Sensible Bob-I'm still able to watch Filmon,my email is cytanet,but still no playback of recordings .
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