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Cyprus Eastern Forum Index » Airlines & Flights » Cobalt
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Cobalt 
Post: #1   PostPosted: Thu Dec 07, 2017 8:12 am Reply with quote
Redrobin
Joined: 20 Oct 2007
Posts: 127
Pictures: 0
Location: UK

 
Hi folks

Having difficulty checking in on line.
Anyone else find this problem?

Redrobin
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Re: Cobalt 
Post: #2   PostPosted: Thu Dec 07, 2017 8:19 am Reply with quote
Mr Tibbs
Joined: 14 Apr 2011
Posts: 8350
Pictures: 0
Location: ROC

 
Redrobin wrote:
Hi folks

Having difficulty checking in on line.
Anyone else find this problem?

Redrobin


Problems with their website have cropped up on a couple of threads in here.

In November I went back to the UK for 6 days. I had trouble checking in both ways. Something about a script error. I found that it worked OK on the second attempt both times.

They should really have had this sorted by now.

_________________
A Statesman is a dead politician. We need more Statesmen.
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Post: #3   PostPosted: Thu Dec 07, 2017 8:22 am Reply with quote
Redrobin
Joined: 20 Oct 2007
Posts: 127
Pictures: 0
Location: UK

 
Thank you, will try again later.
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Post: #4   PostPosted: Thu Dec 07, 2017 5:00 pm Reply with quote
Kmas100
Joined: 25 Apr 2013
Posts: 253
Pictures: 0
Location: Larnaca

 
Great service from Cobalt.... Just received an email from them cancelling my flight to Frankfurt in January??.. No alternative, no apology, no contact detail etc etc. However, lucky for me they have retained my return trip!
Not quite sure how I'm going to manage to catch that one!
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Post: #5   PostPosted: Thu Dec 07, 2017 5:30 pm Reply with quote
Redrobin
Joined: 20 Oct 2007
Posts: 127
Pictures: 0
Location: UK

 
Oh dear 😳
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Post: #6   PostPosted: Thu Dec 07, 2017 7:00 pm Reply with quote
billibob
Joined: 08 Mar 2014
Posts: 501
Pictures: 0

 
If you go to their home page, there are now icons with 'check in' and 'my trip'.

Clicking on check in brings up a message 'Please bear with us as we work on improving our online check in. You can check in at the airport at no additional cost. We apologise for any inconvenience'.

I think that if it was working it only allows you to check-in 72 hours or less before departure.

HTH
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Post: #7   PostPosted: Thu Dec 07, 2017 8:55 pm Reply with quote
SensibleBob
Joined: 07 Sep 2005
Posts: 1373
Pictures: 0
Location: Avgorou

 
as I posted earlier their online check in is rubbish. Seldom managed it. The new website has done nothing to improve things. Will try again but looks like another check in at Larnaca ..at least its free.
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Cobalt 
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